Privacy Policy
Effective Date: 25th July 2026
Last Updated: 25th July 2026
Privacy Policy
Your privacy is important to me. This Privacy Policy explains how I collect, use, store and protect your personal information when you visit my website or contact me about psychotherapy services.
I am committed to handling your information lawfully, fairly and transparently in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Who I Am
Jemima Pearson Therapy
Integrative Psychotherapist
Email: jemima@jemimapearsontherapy.com
Website: https://www.jemimapearsontherapy.com/
I am the Data Controller for the personal information collected through this website.
Information I Collect
Depending on how you interact with my website, I may collect the following information:
Information you provide voluntarily
Name
Email address
Telephone number
Information you include within an enquiry form or email
Preferred appointment times
Any information you choose to share about your reasons for seeking therapy
Please avoid sending extensive sensitive personal or medical information through the website contact form.
Information collected automatically
When you visit this website, certain information may be collected automatically, including:
IP address
Browser type
Device information
Pages visited
Date and time of visit
Cookies (where applicable)
This information helps improve website performance and user experience.
How I Use Your Information
I use your information to:
Respond to enquiries
Arrange consultations or appointments
Communicate with you about therapy services
Maintain appropriate administrative records
Improve my website
Meet legal and professional obligations
I will only use your information where I have a lawful basis for doing so.
Lawful Bases for Processing
Under UK GDPR, I rely on one or more of the following lawful bases:
Legitimate Interests
To respond to enquiries and provide information about therapy services.
Contract
Where processing is necessary to provide psychotherapy services once therapy has commenced.
Legal Obligation
Where I am required to comply with legal, regulatory or safeguarding responsibilities.
Consent
Where consent is required (for example, where you choose to accept non-essential cookies).
Special Category Data
Information relating to physical or mental health is considered Special Category Data under UK GDPR.
If you become a therapy client, any health-related information will be processed only where necessary for the provision of psychotherapy services and in accordance with Article 9(2)(h) UK GDPR and professional ethical requirements.
Confidentiality
Confidentiality is a fundamental part of psychotherapy.
Information shared within therapy will be treated confidentially except where disclosure is required by law or where there is a serious concern regarding risk of harm to yourself or others. In such situations, I will seek to discuss this with you wherever possible before sharing information.
Further information about confidentiality is provided within the Therapy Agreement before therapy begins.
How Your Information Is Stored
I take appropriate technical and organisational measures to keep your personal information secure.
This may include:
Password-protected devices
Secure encrypted storage
Secure email systems where possible
Restricted access to personal information
No method of electronic transmission can be guaranteed to be completely secure, although every reasonable effort is made to protect your information.
How Long Information Is Kept
If you contact me but do not begin therapy, your enquiry information will normally be retained for up to 12 months before being securely deleted unless there is a legal reason to retain it longer.
If you become a therapy client, records will be retained in accordance with professional guidance and legal requirements. Records are typically kept for seven years after therapy ends, unless a longer retention period is required by law or professional standards.
Sharing Your Information
Your personal information will not be sold or shared for marketing purposes.
Information may only be shared where necessary:
with your consent
where required by law
where there is a safeguarding concern
with professional supervisors (client information is anonymised wherever possible)
where necessary for legal or insurance purposes
Any third-party providers used to securely store information are expected to comply with UK data protection legislation.
Third-Party Services
This website may use trusted third-party services, such as:
Website hosting
Secure contact forms
Analytics services
Scheduling software (if applicable)
These providers process information on my behalf and are required to protect your personal information appropriately.
Cookies
This website may use cookies to improve functionality and analyse website usage.
Where legally required, you will be asked for your consent before non-essential cookies are placed on your device.
You can manage or disable cookies through your browser settings.
Links to Other Websites
This website may contain links to external websites.
I am not responsible for the privacy practices or content of external websites and encourage you to review their own privacy policies.
Your Rights
Under UK GDPR, you have the right to:
Request access to your personal information
Request correction of inaccurate information
Request erasure of your personal information (where applicable)
Request restriction of processing
Object to certain processing
Request transfer of your information where appropriate
Withdraw consent where processing relies on consent
Requests can be made using the contact details above.
Complaints
If you have concerns about how your information has been handled, I encourage you to contact me first so that I can try to resolve the matter.
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).
Information can be found at:
Changes to This Privacy Policy
This Privacy Policy may be updated from time to time to reflect changes in legislation or professional practice.
The most recent version will always be available on this website.
Contact
If you have any questions about this Privacy Policy or how your personal information is handled, please contact:
Jemima Pearson Therapy